Safety at the Farm
Even though our donkeys are peaceful and well behaved animals, it's important to remember that they're still animals. Therefore they are capable of jumping out of fear and biting, kicking or accidently stepping on your foot. They could also sometimes act in a way that you wouldn't typically expect and surprise you with different behaviour.
For a safe and pleasant visit and experience here with our donkeys, please pay attention to the following rules of safety:
General safety instructions
Children may enter the farm only with a parent or guardian, who will be responsible for their behaviour and understanding of the safety rules.
- You may enter the paddocks and complex only accompanied by the organiser. The complex is guarded by a dog.
- Entry to the complex is allowed about 15 minutes before the program starts. You must leave the complex no later than 15 minutes after the end of the program.
- Throughout the program you cannot eat in close proximity to the donkeys. Please inform your children in advance about this rule.
- Donkeys are very sensitive to emotions, they must therefore not be approached in an upset, nervous state, so please plan your trip and arrival with a time reserve and be prepared to avoid confusion and stress on arrival.
- Feeding animals is possible only under the supervision of the organiser at his instruction.
- Entry to the farm is voluntary and at your own risk, we recommend you have accident insurance beforehand
- Adults (guardians) ensure that children respect the rules and instructions of the organiser.
- If you know that our rules can cause complications for your children or they are not able to follow them, please choose an individual trip, where we will be able to adapt to your needs and better reduce potential risks.
- Animal enclosures are secured with electric fences, please inform and instruct children about the dangers of touching them.
- In close proximity to the animals, it's necessary that you don't wave with your hands, sticks or any other objects. Don't run, shout or eat.
- Always approach the donkeys from the front, keep a distance of at least 1 meter from the back of the donkey.
- Don't touch the animals' legs or hooves. Only organisers can clean hooves.
- Take extra care when cleaning the donkeys, do not walk behind the donkey.
Safety instruction for trip or tour
What to bring along:
- cycling or horse-riding helmet for your children, if they plan on taking part in the donkey ride (We can lend one if needed)
- firm, closed, preferably trekking shoes for adults and children (There is always a possibility that a 300 kg animal could step on your foot!)
- spare clothes in case of unexpected rain
- headgear, sunglasses, sunscreen, repellent - depending on the weather
- a snack and drink
- donkey treats (carrots, apples)
What to do / not to do:
- Visitors have to decide, if their physical condition will allow them to participate in our trips and tours. All of our trips and their descriptions can be found on our website. Please familiarise yourself with the difficulty of your desired program before booking it. Consider the length of the route, elevation, etc.
- Visitors should feel good mentally before visiting the farm - donkeys are very sensitive to emotions and moods - we therefore cannot approach them if we are upset or in extreme mental discomfort.
- If you let children ride in the saddle, it is necessary to ensure an adequate number of adults on your part - one donkey requires the presence of at least 2 fully "able" adults - 1 leads the donkey, the other secures (holds) the child from the side. An adult with a pram or dog on a leash is not considered "able".
- An adult is always responsible for handling and guiding the donkey.
- Children can lead a donkey without a rider on wide, clear sections, only with the supervision and assistance of an adult.
- Children must wear a helmet at all times when riding a donkey. The parent is responsible for making sure their child wears it throughout the ride.
- If the child is in the saddle, the donkey must not be left unattended or with a free leash, both accompanying persons must fully dedicate themselves to guiding the donkey and securing the child.
- The donkey must not be forced to move faster through kicking, commanding, etc.
- People under the influence of alcohol or other drugs cannot take part in the trip.
- In the event that the participants of the trip do not follow the instructions of the organiser, the organiser has the right to exclude these persons from the event without compensation.
- All dogs must be on a leash.
- Make sure your dog doesn't get close to the donkeys, bark or scare them in any way or harass the other visitors.